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Welcome to Port of Tampa Container Terminal

Priority Daily Message  

Daily Safety Message

May 13, 2026 - PTB Power Outage & Tampa Operational Disruptions 

During Yard Operations on May 13, 2026, at 15:15 we lost power to our terminal. The Port of Tampa Bay has advised that there were two fires, and a downed power line that caused the outage.

Our systems were able to be kept online with the help of generators, but this was not the case for the CBP RSP portal that is after our out-gate. Their loss of power greatly affected our ability to send containers out. From 15:15 onward we were in constant communication with the officers at CBP trying to figure out a solution to allow containers to exit the terminal. At approximately 16:10 a solution was formulated and trucks started to exit the terminal.  All trucks in the yard were able to get out by 16:52.

The decision has been made to grant a terminal free day extension to any appointments unable to be completed due to this outage along with a waiver of missed/reschedule appointment fees. We have also contacted each shipping line, so they are aware of our decision and the operational disruptions on May 13, 2026.



Weekly Working Schedule

05/18 - 05/22 

Monday 0800 - 1630 Closed during the Lunch Break
Tuesday 0800 - 1630 Closed during the Lunch Break
Wednesday 0800 - 1630 Closed during the Lunch Break
Thursday 0800 - 1630 Closed during the Lunch Break
Friday 0800 - 1630 Closed during the Lunch Break

 

Appt. Availability Adj. Schedule
Same day appointments may become available but are not guaranteed
Morning Adjustment 0830
Pre-Lunch Adjustment 1030
Post-Lunch Adjustment 1330
Pre-Labor Order Ajustment 1530
FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024, the Port of Tampa Container Terminal will not collect demurrage on behalf of the Ocean Carriers. 

For Ocean Carrier Demurrage inquiries use the following: 

COSCO - rtr.lines.coscoshipping.com

CMA - usa.clientsolutions@cma-cgm.com

EGS - https://www.adventemodal.com/evergreen.html

Hapag-Lloyd - usa@service.hlag.com

MSC - US038-NYDETENTION@MSC.COM

Maersk - us.customerexperience@maersk.com

OOCL - Real Time Release Login (oocl.com)

ZIM - us.demurrage.imp@zim.com

Procedures to Dispute Demurrage Invoices
  1. To request a fee mitigation, refund, or waiver request, please submit supporting documentation to tampacustomerservice@portsamerica.com
  2. Invoice disputes - including requests for fee mitigation, refunds, or waivers - must be submitted within thirty (30) days of the demurrage invoice receipt.
  3. Requests for invoice review must be submitted with supporting documentation relative to the dispute.
  4. The following information is recommended to expedite the dispute resolution:
    1. A copy of the demurrage invoice
    2. Bill of Lading Number
    3. Container/Equipment Number
    4. Contact information of the disputing party
    5. Reason for the dispute (e.g., calculation error, etc.)
    6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
  5. If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
  6. Tampa will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.
Cargo Availability Schedule
Last Updated 05/14**Schedule is subject to change**
Vessel Name Exp. Release Date Exp. Release Time
AS Samanta Saturday, May 16 Afternoon
COSCO Thailand Monday, May 18 Before Work Hours
Useful Links
Container Yard Services Payment Portal
Purchase RFID Tags Smart-Tec RFID Tags
Tampa Terminal Tariff Tampa Tariff, Jan 2026
TOS Web Portal Mobile Friendly TOS Web Portal Mobile
Ctnr Availability & EIR Reprint PA - Tampa
User Guides

Truck Manager User Guide

Appt. User Guide
Custom Exam Station (CES)

For inquiries regarding Custom Exam Station (CES) container status and charges, please contact:

Logistec Terminal
Thomas Maestas
1803 Eastport Drive
Tampa, FL  33605
PH:  813-248-2708
Email:  tmaestas@logistec.com

Terminal Handling Charge

Terminal handling for container inspection by US Customs and Border Protection, US Coast Guard or other US Government agency, for loaded or empty containers including unstacking, grounding, restacking, and related gate transactions: 

Terminal Handling Charge is $200.00, payable to Ports America.  For fast processing, please use the "Multi-Pay" link in the top right of this page.

Terminal Contacts
Trucker Support

Call/Text: 833-385-5293

tampatroubledesk@portsamerica.com
Appt. Assistance tampapreadvise@portsamerica.com
Customer Service

813-242-1942

tampacustomerservice@portsamerica.com

Asst. Gate Manager

Jensen Smith

 jensen.smith@portsamerica.com

Gate Manager

Brent Boisvert

 brent.boisvert@portsamerica.com
Port of Tampa Container Terminal Holiday Schedule

New Year's Day

 Jan 1, 2026 Closed
Martin Luther King's Birthday Jan 19, 2026 Closed
Presidents Day Feb 16, 2026

Closed
Good Friday Apr 3, 2026 Closed
Memorial Day May 25, 2026 Closed
Juneteenth Jun 19, 2026 Closed
Independence Day (Observed) Jul 3, 2026 Closed
Labor Day Sep 7, 2026 Closed
Veterans Day Nov 11, 2026 Closed
Thanksgiving Day Nov 26, 2026 Closed
Day After Thanksgiving Day Nov 27, 2026 Closed
Christmas Eve Dec 24, 2026 Closed
Christmas Day Dec 25, 2026 Closed
New Year's Eve Dec 31, 2026 Closed