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Welcome to Port of Tampa Container Terminal

Priority Daily Message

As you can see our TOS Website's daily message has changed. With the last few weeks of ever-changing vessel information and continuous safety incidents we have felt it is best to communicate on a daily basis through this update. What to expect? This daily message will contain information regarding vessel arrival updates, safety incidents, and ongoing challenges we would like to communicate to all stakeholders that use our terminal and TOS page. It is advised to read this every day as it may container pertinent information for your operations. This message will be posted no later than 09:00 for the current workday. If you have any suggestions or additions, you would like to see please feel free to contact our team at tampacustomerservice@portsamerica.com.

Daily Safety Message

Communication with Terminal Team Members:

- Please remind all drivers that they should be texting the trouble desk at (833-385-5293) for any and every issue they may observe or run into when on terminal. We have had more trucks not communicating with our team when problems arise and then those trucks sit without any knowledge from our team. We want to help them as soon as we are able, but we cannot do this without the proper communication.

Weekly Terminal Gate Hours

*3/23 - 3/27*
Monday	0800 - 1630	Break for Meal Hour
Tuesday	0800 - 1630	Break for Meal Hour
Wednesday	0800 - 1630	Break for Meal Hour
Thursday	0700 - 1630	Working through Meal Hour
Friday	0800 - 1630	Break for Meal Hour

Appt. Availability Adj. Schedule

*Same day appointments may become available but are not guaranteed*
Morning Adjustment	0830
Pre-Lunch Adjustment	1030
Post-Lunch Adjustment	1330
Pre-Labor Order Ajustment	1530

FMC Demurrage Ruling - OSRA Changes

Effective Tuesday, May 28, 2024, the Port of Tampa Container Terminal will not collect demurrage on behalf of the Ocean Carriers.

For Ocean Carrier Demurrage inquiries use the following:

COSCO - rtr.lines.coscoshipping.com

CMA - usa.clientsolutions@cma-cgm.com

EGS - https://www.adventemodal.com/evergreen.html

Hapag-Lloyd - usa@service.hlag.com

MSC - US038-NYDETENTION@MSC.COM

Maersk - us.customerexperience@maersk.com

OOCL - Real Time Release Login (oocl.com)

ZIM - us.demurrage.imp@zim.com

Procedures to Dispute Demurrage Invoices

To request a fee mitigation, refund, or waiver request, please submit supporting documentation to tampacustomerservice@portsamerica.com
Invoice disputes - including requests for fee mitigation, refunds, or waivers - must be submitted within thirty (30) days of the demurrage invoice receipt.
Requests for invoice review must be submitted with supporting documentation relative to the dispute.
The following information is recommended to expedite the dispute resolution:
1. A copy of the demurrage invoice
2. Bill of Lading Number
3. Container/Equipment Number
4. Contact information of the disputing party
5. Reason for the dispute (e.g., calculation error, etc.)
6. Any pertinent information, documents, or email communications that may assist in reviewing the disputed charges
If a formal dispute is not submitted within thirty (30) days from invoice receipt, all applicable invoice charges will be considered valid and due for payment in full.
Tampa will review and complete the demurrage invoice resolution within thirty (30) days of receipt of the dispute.

Cargo Availability Schedule

*Last Updated 3/25*
Vessel Name	Exp. Release Date	Exp. Release Time
Xin Ya Zhou	Saturday, Mar. 28	Morning
Erato	Sunday, Mar. 29	Morning
MSC Fairfield	Monday, Mar. 30	Morning
OOCL Washington	Tuesday, Mar. 31	TBD
MSC Shay	Next Week TBD	TBD

Useful Links

Container Yard Services	Payment Portal
Purchase RFID Tags	Smart-Tec RFID Tags
Tampa Terminal Tariff	Tampa Tariff, Jan 2026
TOS Web Portal Mobile Friendly	TOS Web Portal Mobile
Ctnr Availability & EIR Reprint	PA - Tampa
User Guides	Truck Manager User Guide Appt. User Guide

Custom Exam Station (CES)

For inquiries regarding Custom Exam Station (CES) container status and charges, please contact:

Logistec Terminal
Thomas Maestas
1803 Eastport Drive
Tampa, FL 33605
PH: 813-248-2708
Email: tmaestas@logistec.com

Terminal Handling Charge

Terminal handling for container inspection by US Customs and Border Protection, US Coast Guard or other US Government agency, for loaded or empty containers including unstacking, grounding, restacking, and related gate transactions:

Terminal Handling Charge is $200.00, payable to Ports America. For fast processing, please use the "Multi-Pay" link in the top right of this page.

Terminal Contacts

Trucker Support	Call/Text: 833-385-5293 tampatroubledesk@portsamerica.com
Appt. Assistance	tampapreadvise@portsamerica.com
Customer Service	813-242-1942 tampacustomerservice@portsamerica.com
Asst. Gate Manager Jensen Smith	jensen.smith@portsamerica.com
Gate Manager Brent Boisvert	brent.boisvert@portsamerica.com

Port of Tampa Container Terminal Holiday Schedule

New Year's Day	Jan 1, 2026	Closed
Martin Luther King's Birthday	Jan 19, 2026	Closed
Presidents Day	Feb 16, 2026	Closed
Good Friday	Apr 3, 2026	Closed
Memorial Day	May 25, 2026	Closed
Juneteenth	Jun 19, 2026	Closed
Independence Day (Observed)	Jul 3, 2026	Closed
Labor Day	Sep 7, 2026	Closed
Veterans Day	Nov 11, 2026	Closed
Thanksgiving Day	Nov 26, 2026	Closed
Day After Thanksgiving Day	Nov 27, 2026	Closed
Christmas Eve	Dec 24, 2026	Closed
Christmas Day	Dec 25, 2026	Closed
New Year's Eve	Dec 31, 2026	Closed

TOS Web Portal

Welcome to Port of Tampa Container Terminal